Dhisana AI is built for enterprises that rely on us to process sensitive revenue, customer, prospect, and pipeline data. We are ISO/IEC 27001:2022 certified, SOC 2 Type II audited, and independently assessed for GDPR alignment. Our platform is cloud-native on Microsoft Azure and designed with security, privacy, and governance at the foundation.
Security is not a feature we added later. It is part of how Dhisana AI is built, operated, and continuously improved.
We handle high-value revenue, customer, and pipeline data. That responsibility drives every engineering and operational decision we make.
Dhisana AI helps organizations automate revenue workflows across lead qualification, engagement, analytics, and customer intelligence. We understand that this work involves high-value business data, and we treat that responsibility seriously.
Our platform is designed with security, privacy, and reliability as core principles. From infrastructure and access controls to application development and operational processes, Dhisana AI follows a security-first approach to protect customer data and support enterprise requirements.
We maintain a formal Information Security Management System aligned with ISO/IEC 27001:2022 and undergo independent audits and assessments — including SOC 2 Type II and an independent GDPR assessment — to validate our security and privacy posture.
Our security and privacy posture is validated by independent third parties against globally recognized standards.
Dhisana AI is certified to ISO/IEC 27001:2022, the globally recognized standard for information security management systems. This certification reflects our commitment to managing information security risks through structured policies, governance, operational controls, and continuous improvement.
Dhisana AI has completed a SOC 2 Type II audit covering controls relevant to Security, Availability, and Confidentiality. SOC 2 Type II evaluates not only whether controls are designed appropriately, but also whether they operate effectively over time — giving enterprise customers confidence that Dhisana AI maintains a disciplined and audited approach to protecting customer data.
Protection against unauthorized access to systems and data
Systems are available for operation and use as committed
Information designated as confidential is protected
Dhisana AI has completed an independent GDPR assessment against applicable requirements of the General Data Protection Regulation. Our privacy program includes data governance, privacy notices, consent processes, data handling controls, and processes designed to support responsible processing of personal data.
Customer data is protected through layered technical and organizational safeguards.
Dhisana AI runs on Microsoft Azure, using cloud-native infrastructure designed for enterprise-grade scalability, availability, and security.
Data is encrypted in transit and at rest using industry-standard protocols and managed key services.
Access is governed by least-privilege principles, role-based permissions, and administrative controls.
System and access activity is logged to support monitoring, investigation, and accountability.
Customer data is handled according to contractual commitments, privacy requirements, and documented policies.
Dhisana AI does not use customer data to train foundation models. Your data is used to operate the service you have engaged us to provide — nothing more.
Operational security practices designed to protect the platform and customer data on an ongoing basis.
Security reviews, change management, and testing are part of our development lifecycle.
We monitor for vulnerabilities and prioritize remediation based on risk.
Team members complete security awareness training as part of our security program.
Third-party providers are reviewed for security and privacy posture before use.
Documented incident response procedures to identify, investigate, and address security events.
Backup, recovery, and continuity practices are in place to support service resilience.
Security and privacy documentation is available to customers and qualified prospects upon request.
Independent certification of our Information Security Management System
Independent audit report covering Security, Availability, and Confidentiality
Summary of our independent GDPR assessment against applicable requirements
Standard DPA available for execution with customers
Current list of subprocessors used to deliver the service
Architecture, controls, and operational practices summary
Public privacy policy describing how we handle personal data
All data is stored in Microsoft Azure data centers in the United States. Our infrastructure leverages Azure's enterprise-grade physical security, redundancy, and compliance certifications.
Yes. We share our ISO/IEC 27001:2022 certificate, SOC 2 Type II report, and GDPR assessment summary with prospective and existing customers under NDA. Contact us at [email protected] or request access through our Trust Center.
No. Customer data is never used to train, fine-tune, or improve our AI models. Your data is used solely to deliver the services you have contracted for and is processed in accordance with our data processing agreement.
We maintain a documented incident response plan with defined roles, escalation paths, and communication procedures. Affected customers are notified promptly in accordance with our contractual obligations and applicable regulations.
Yes. We support SAML-based Single Sign-On (SSO) for enterprise customers. Contact our team for setup details and configuration guides.
Dhisana AI has completed an independent assessment against applicable GDPR requirements. Our privacy program includes data governance, privacy notices, consent processes, data handling controls, Data Processing Agreements, and subprocessor governance. A summary of our GDPR assessment is available under NDA upon request.
Our team is ready to discuss your security requirements and share our ISO/IEC 27001:2022 certificate, SOC 2 Type II report, GDPR assessment summary, and related documentation.